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Restaurant Help Page

This page will serve as a resource for Nextbite by sbe’s restaurant partners to answer key questions and easily find important resources.

For partners using the Ordermark tablet and printer to receive Nextbite orders, you are able to make key adjustments easily including updating hours, editing the menu, and 86’ing items. For quick reference guides on how to do those things, see the links below:

Fulfillment Partner Payouts

Nextbite pays our restaurant partners every two weeks. You will find further information about the schedule of payments, the standard statements, and other details around pay-outs here.

We also have created a Revenue Recovery process process that will alert you when refunds or cancellations will impact your payout amounts. This allows restaurants to submit a claim to the DSP’s to request the funds from that order. More about this disputes process can be found here.

Brand Stickers & Menu Aides

If you are in need of additional brand stickers or menu aides, please let us know. Use this form to provide us with the details and where to send them.

Brand Resources

Nextbite provides customer service for drivers, customers and restaurants. Please use the directory below to reach us for your specific brand questions. We have also included helpful training videos and materials for your reference. Please reach out to if you need additional support.

Brand Website Phone Number Training Videos Training Materials 
Crack’t  1-888-682-6757 Playlist Folder 
CraveBurger 1-888-259-5475 Playlist Folder 
Firebelly Wings 1-888-284-6146 Playlist Folder 
Garlic Bread Pizza Co 1-872-278-6458 Playlist Folder 
Grilled Cheese Society 1-888-422-8951 Playlist Folder  
Hatch House 1-888-610-2584 Playlist Folder 
HuevoRito 1-888-401-4532 Playlist Folder  
Lucky Dragon Fried Rice 1-866-665-1953 Playlist Folder 
Miss Mazy’s Amazin’ Chicken 1-888-548-0537 Playlist Folder 
Monster Mac 1-888-516-2364 Playlist Folder 
Outlaw Burger 1-888-548-0599 Playlist Folder 
Packed Bowls 1-866-308-2809 Playlist Folder 
The Big Melt 1-888-633-9509 Playlist Folder 
Veg-e-licious  1-888-313-0284 Playlist Folder 
Wild Wild Wings 1-888-729-4870 Playlist Folder